The new case for bureaucracy weaves together contemporary examples of bureaucracy in action and emergent research on the context of public administration to facilitate a spirited discourse on the relevance legitimacy and impact of public bureaucracies and the individuals who serve in public agencies today maja husar holmes. As charles t goodsell 2004 observed in his book the case for bureaucracy that only the devil himself would make a case for devil only a lunatic would come to the defense of the indefensible. Indispensable to our democracy it keeps government reliable and dependable to the citizens it serves however the new case for bureaucracy goes beyond empirically verifying its quality now an extended essay written in a conversational tone goodsell expects readers to form their own judgments. The new case for bureaucracy weaves together contemporary examples of bureaucracy in action and maja husar holmes goodsell debunks pejorative bureaucratic myths about governance at the national state and local levels by placing them under an intellectual and pragmatic microscope. The new case for bureaucracy weaves together contemporary examples of bureaucracy in action and emergent research on the context of public administration to facilitate a spirited discourse on the relevance legitimacy and impact of public bureaucracies and the individuals who serve in public agencies today